1. Collection and processing of data
1.1 Web server log files
Your browser transmits the following data, as long as nothing has been disabled by you:
- Browser type and version
- Operating system in use
- Referrer URL (the previously visited page)
- Hostname and IP address of the accessing computer
- Time of the server inquiry
The data transmitted by your web browser is automatically compiled and stored by us. This is done using server log files as well as by the content management system in use. This data is not merged with other data sources and will be deleted after a few days provided that their further storage is not necessary for evidence purposes (e.g. prevention and detection of crimes).
This data processing is based on our legitimate interests according to Article 6 (1) (f) GDPR (processing of data for the fulfilment of contractual purposes or for the implementation of pre-contractual measures).
1.2 Cookies / Cookiebot
When visiting our website, you can configure your preferences and e.g. reject cookies for advertising purposes. To manage your consent, we use the tool Cookiebot, which is provided by Cybot (Cybot A/S, Havnegade 39, 1058 Kopenhagen, Denmark). Your consent will be stored for one year in a separate cookie in your browser. The following data is submitted to Cybot to ensure that you can be recognized on your next website visit:
- Your anonymized IP address (the last three digits are set to ‚0’)
- date and time of the consent
- user agent of your browser
- the URL from which the consent was submitted
- an anonymous, random and encrypted key value
- your consent state, serving as proof of consent
We and Cybot cannot identify you with this data. You can change or revoke your consent at any time with effect for the future.
Cookies are small text files that can be used by websites to make a user’s experience more efficient.
The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.
This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Your consent applies to the following domains: community.exasol.com, www.exasol.com, portal.exasol.com
2. Transfer of data to third parties
2.1 Google Analytics
On the basis of our legitimate interests (i.e. our interest to analyse and optimize the use of this service according to Article 6 (1) (f) GDPR) this website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of Exasol Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google.
Please note that on this website Google Analytics code has been supplemented by “gat._anonymizeIp();” to ensure the anonymized collection of IP addresses.
Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en
Google is a certified company under the EU-US privacy shield and therefore guarantees to adhere to European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).
Further information concerning data privacy can be found at https://www.google.de/intl/en/policies/
2.2 Google Maps
On the basis of our legitimate interests (i.e. our interest to analyse and optimize the use of this service according to Article 6 (1) (f) GDPR) this website uses Google Maps API, a map service provided by Google Inc. (hereinafter: Google) to present an interactive map. Through the use of Google Maps, information concerning your use of the website (including your IP address) may be transferred to and stored on a Google server in the USA. Google may pass this information on to third parties providing the law permits it or insofar as third parties process this data on behalf of Google.
Under no circumstances will Google connect your IP address with other Google data. Despite this, it is still technically possible for Google to identify at least some individual users based on the data received. It is also possible that personal data and the personal profiles of users are used by Google for other purposes, over which we do not and cannot have any control. This, coupled with the fact that data is transmitted to the USA, is problematic for data protection reasons.
2.3 Google AdWords Conversion Tracking
On the basis of our legitimate interests (i.e. our interest to analyse and optimize the use of this service according to Article 6 (1) (f) GDPR) this website uses the online advertising program Google AdWords which includes a conversion-tracking functionality. The conversion tracking cookie is set when a user clicks on an ad delivered by Google. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages of this website while the cookie has not yet expired, then Google and Exasol can detect that the user has clicked on the ad and was redirected to this page. Each Google AdWords customer gets a different cookie. Therefore, cookies cannot be tracked throughout the websites of AdWords customers.
2.4 Google AdWords Remarketing / Google Tag Manager
On the basis of our legitimate interests (i.e. our interest to analyse and optimize the use of this service according to Article 6 (1) (f) GDPR) this website uses Google Remarketing and the Google Tag Manager. This is a service provided by Google Inc. (“Google”). Google uses so-called “Cookies”, which are text files stored on your computer, to help analyze how you interact with the website. The information about your use of this website (including your IP address), which generated by the cookie, will be transmitted to a Google server in the USA and stored there. Google will then delete the last three digits of the IP address so that a clear IP allocation is no longer possible. Google adheres to the data protection provisions of the “US Safe Harbor” agreement and is registered with the “Safe Harbor” program at the US Department of Commerce.
Google will use this information to evaluate your use of the website, compile reports on website activity for website operators and provide other website and internet related services. Google may also transfer this information to third parties provided that it’s required by the law or to third parties who process the information on Google’s behalf.
Third-party providers, including Google, display ads on websites on the Internet. Third-party providers, including Google, use stored cookies to show ads based on previous visits of a user of this website.
By using this site, you agree to the processing of your data by Google in the manner described above and for the aforementioned purpose. The data collection and storage can be revoked at any time with a future effect. More information about Google’s policy.
2.5 Google Campaign Manager
On the basis of our legitimate interests (i.e. out interest to analyse and optimize the use of this service according to Article 6 (1) (f) GDPR), this website uses the service “Campaign Manager” provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, in order to display relevant advertisements to you, to optimise campaign performance, or to ensure that a user does not see the same advertisements more than once. By means of a cookie, it is possible to record which advertisements are shown in which browser in order to prevent them from being displayed more than once.
In addition, we use “floodlight cookies” to measure whether you perform certain actions on our website after you were shown one of our advertisements or clicked on it (so-called conversion tracking).
This data is collected and analysed exclusively on a pseudonymous basis, so that it is not possible to draw any conclusions about your identity.
2.6 Google Search Ads 360
On the basis of our legitimate interests (i.e. our interest to analyse and optimize the use of this service according to Article 6 (1) (f) GDPR), this website uses the service “Search Ads 360” provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, which supports advertisers in the creation, management and optimisation of cross-search engine campaigns.
Search Ads 360 uses “floodlight tags” to record conversions, which track both display and search advertising. This prevents the duplication of cross-channel conversions and at the same time creates a more accurate picture of the advertising contributions made.
This data is collected and analysed exclusively on a pseudonymous basis, so that it is not possible to trace your identity.
2.7 Google Optimize
On the basis of our legitimate interests (i.e. our interest to analyse and optimize the use of this service according to Article 6 (1) (f) GDPR), this website uses the service “Google Optimize” provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter “Google Optimize”). We use this service to improve the user experience on our website by showing new functions and content to a percentage of our users and statistically evaluating the change in usage.
We use the services of HubSpot Inc., 25 First St., 2nd floor Cambridge, Massachusetts 02141, USA (“Hubspot”), to collect statistical information about the use of our website and improve our services accordingly as well as to provide downloads of white papers, ebooks and similar materials plus as well as to operate email marketing.
Furthermore, we use the live-chat service “Messages” from Hubspot on our website which you can use to interact with us (circular icon on the bottom right). If you choose to use this functionality, the following data will be transmitted to Hubspot servers:
- content of all sent and received chat messages
- context information (e.g. website on which the chat is used)
- optional: your e-mail address (if you provide it via the chat function)
The legal basis for using Hubspot’s services are our legitimate interests according to Article 6 (1) (f) GDPR, i.e. our interest to optimize our marketing activities and the service quality of our website.
Hubspot is a certified company under the EU-US privacy shield and therefore guarantees to adhere to European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000TN8pAAG).
2.8.1 Processing of personal data as part of the registration process
If you register for a download, the registration form will ask you to agree to the processing of your personal data. You can click here to view the declaration of consent which must be accepted as part of the registration process.
Hubspot uses so-called “Cookies”, which are text files stored on your computer that help analyze how you interact with the website. The information about your use of this website, which is generated by a cookie, will be transmitted to Hubspot’s server and stored there. On behalf of the website’s operator, Hubspot will use this information to evaluate the use of the website by registered persons and to compile reports on website activity. No data about the website activities will be collected from site visitors who did not register with their personal information.
On the basis of our legitimate interest (i.e. our interest to provide an appealing and consistent user experience on our website according to Article 6 (1) (f) GDPR), this website uses Hotjar, a web analytics service of Hotjar Ltd, Dragonara Business Centre, 5th Floor, Dragonara Road, Paceville St Julian’s STJ 3141, Malta (“Hotjar”). This service records visitors of our Website and their behavior on an anonymized basis. In this way a protocol is created, which e.g. shows the movements or the clicks of the mouse, to show ways of improving the Website (e.g. performance, Visitors’ experience). Hotjar uses “Cookies”, i.e. small text files that are stored by your browser on your computer, which allow an Analysis of the Use of the Website. To eliminate direct reference to persons the IP addresses are processed and stored only in an anonymized way. Furthermore, information about the operating system, the browser, links, geographic origin (solely the country) and type of the computer will be evaluated only for statistical purposes. This information is not passed to Third Parties by us or Hotjar. You can disable this recording on all websites using Hotjar by setting the DoNotTrack header in your browser. You can find further information at www.hotjar.com/opt-out.
On the basis of our legitimate interest (i.e. our interest to attractively and userfriendly design our service according to Article 6 (1) (f) GDPR) our website uses plugins of YouTube (YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA), a service operated by Google. If you visit one of our pages that include YouTube contents, a connection to a YouTube server is established from your computer. Hence, the YouTube server is notified, which of our pages you visited.
If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
Further information about handling user data can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.
2.11 Adobe Typekit
Adobe is a certified company under the EU-US privacy shield and therefore guarantees to adhere to European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000TNo9AAG&status=Active).
2.12 LinkedIn Analytics and LinkedIn Ads
We use the conversion tracking technology and the retargeting function of the LinkedIn Corporation on our website.
With the help of this technology, visitors to this website can be served personalized ads on LinkedIn. Furthermore, the possibility arises to create anonymous reports on the performance of the ads as well as information on website interaction. For this purpose, the LinkedIn Insight tag is embedded on this website, which establishes a connection to the LinkedIn server if you visit this website and are logged into your LinkedIn account at the same time.
We use the LinkedIn Insight Tags to design our website according to your needs and to promote it. The legal basis for the processing of your data is your consent within the meaning of Art. 6 para. 1 lit. a GDPR or § 25 para. 1 TTDSG. You have the option to revoke this consent at any time. Within the scope of use, data may be transmitted to a LinkedIn server in the USA and stored there. In the event that personal data is transferred to LinkedIn, which is based in the USA, standard contractual clauses have been concluded in accordance with Art. 46 (2) (c) of the GDPR or consent has been obtained in accordance with Art. 49 (1) sentence 1 (a) of the GDPR.
On the basis of our legitimate interests pursuant to Article 6 (1) (f) GDPR, we use Zapier, a service of Zapier Inc., 548 Market St #62411, San Francisco, California 94104, USA, to integrate and connect various databases and tools. Customer data can be transmitted with the exception of payment data. Further information on data protection at Zapier can be found at https://zapier.com/privacy/. Zapier is a certified company under the EU-US Privacy Shield and therefore guarantees to adhere to European data protection law (https://www.privacytrust.com/cert/987876.html).
2.14 Facebook Custom Audience (“Pixel”)
Facebook is a certified company under the EU-US Privacy Shield and therefore guarantees to adhere to European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).
2.15 Font Awesome
This site uses the common representation of fonts and icons, called Web Fonts and SVGs provided by Fonticons, Inc, 307 S. Main St., Suite 202, Bentonville, AR 72712, USA. When you call up a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. To do this, the browser you are using must connect to the Fonticons, Inc. servers. This will give Fonticons, Inc. notice that your website has been accessed through your IP address. The use of web fonts is in the interest of a uniform and attractive presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 (1) (f) GDPR.
If your browser does not support web fonts, a default font will be used by your computer.
We use the service “Wordfence Security” to secure our website. This service is provided by Defiant Inc., 800 5th Ave., Suite 4100, Seattle, WA 98104, USA. It is used on the basis of our legitimate interests pursuant to Article 6 (1) (f) GDPR.
Wordfence is used for the protection against viruses, malware and other attacks. To protect against brute-force and DDoS attacks, IP addresses of visitors are stored on Wordfence servers. Thus, this mechanism protects our website and website visitors, which constitutes a legitimate interest pursuant to Article 6 (1) (f) GDPR.
We concluded a data processing agreement with CloudFlare. Furthermore, CloudFlare is a certified company under the EU-US Privacy Shield and therefore guarantees to adhere to European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000GnZKAA0). Cloudflare collects statistical data about visits on our website. This includes: name of visited website, file, date and time of request, amount of data, response code, browser type possibly including version, the visitor’s operating system, referrer URL, and IP address. Cloudflare uses this protocol data for statistical analyses for the purpose of operating and optimizing the service.
2.18 Microsoft Bookings
Please note that you are not obliged to use Microsoft Bookings to make an appointment. If you do not wish to use the service, please use another contact option to make an appointment.
The legal basis for the data transfer, storage and processing is your consent (Art. 6 (1) (a) GDPR).
The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected.
You have the option to revoke your consent to the data processing or to object to the use of the data at any time. In this case, the intended contact with the user is no longer possible or communication that has already begun can no longer be continued.
We use the service “Zoom” of Zoom Video Communications, Inc., 55 Almaden Boulevard, 6th floor, San Jose CA 95113, USA to conduct online meetings and webinars.
However, in order to be able to offer the services technically and, above all, to provide support, so-called “operation data” is also processed by Zoom in the USA. You can find an overview of which types of data count as “operation data” in Zoom’s Privacy Statement.
We have concluded a data processing agreement with “Zoom” including the EU standard contractual clauses. For the processing of “operational data” in the USA and for the processing of personal data in support cases, the level of protection is guaranteed by the use of the above-mentioned EU standard contractual clauses.
The legal basis for the processing of your personal data is Art 6. (1) (b) and (f) GDPR.
3. Deletion of data and storage period
Your personal data is deleted and blocked as soon as the purpose of the processing ceases to apply. A further storage may be possible for compliance with a legal obligation which requires processing by European Union or Member State law to which Exasol is subject. The personal data will also be blocked and deleted, as soon as the retention period of the mentioned legal obligation expires, unless the storage is necessary for the performance of a contract
4. Your Rights
Mr. Bernhard Bock
Projekt 29 GmbH & Co. KG
Further ways to get into contact with us can be found in our Legal Disclosure.
Additionally, you have the right to rectification or erasure of personal data and restriction of processing and, if applicable, the right to data portability and, in case of assuming an unlawful processing, lodging a complaint with the competent supervisory authority (Bayerisches Landesamt für Datenschutzaufsicht, Promenade 27 (Schloss), 91522 Ansbach).
You can revoke consents at any time with an effect for the future.
5. Security Notice
We strive to protect your personal data by taking all technical and organizational possibilities into account, so that your information remains inaccessible to third parties. When communicating by email, data security cannot be guaranteed, so we recommend you to use letter mail for confidential information.
6. Restriction clause
8. Data exchange for requests from non-EU-citizens
To ensure a better and less complicated service for prospective customers from non-EU countries, Exasol may exchange contact information with our carefully selected partner companies located in the same region.
9. Data processing Investor Relations
We use the data you provide to Exasol in order to provide you with the desired services or to handle your respective requests (e.g. inquiries, IR newsletters, information relevant to stock corporation or company law). Furthermore, we fulfil our oblligation to transparency toward the capital market. The legal basis for the processing is Art. 6 (1) lit. a, c and f GDPR.
If you have signed up for our IR newsletter, you can revoke this respective consent at any time. Exasol may use e-mail tracking in the newsletter to provide you with the most relevant content and to analyze and evaluate our Investor-Relations efforts.
10. Community Tool
Exasol offers and operates a community for its customers and partners (https://community.exasol.com/) provided by Khoros, LLC, 1 Pier, Bay 1A, San Francisco, CA 94111, USA with public forums, blogs, groups, chat and other resources. The purpose of the community is to get information, share insights, engage with peers and discuss our product and services. With the registration for the Exasol Community you agree that your username will be publicly displayed.
For participating in the community you will be asked to provide personal data within the registration (e.g. e-mail-address, name). Exasol is not responsible for any use or disclosure of the personal information in your posts or during any other communication with other site users. We do not pre-screen postings to the community and reserve the right to remove any content posted.
We may use contributions to the community for analytics purposes, to improve the quality and relevance of the Exasol Community platform to our visitors and users and to understand the relevance of functionalities and services. “Analytics” in this case means the use of interactions within the tool (likes, posts, comments, page views etc.) to evaluate the effectiveness of the community for its members.
The legal basis for the processing of your personal data with regards to the use of the community is Art. 6 (1) lit. b and f GDPR.
Last modified: July 28th, 2021