Privacy Policy

We at Exasol take the protection of your personal data very seriously. On this website, personal data is only collected in the technically required scope. The data will neither sold nor transferred to third parties outside the Exasol group (consisting of Exasol AG, Exasol Vertriebsholding GmbH, Exasol Europa Vertriebs GmbH, Exasol Cloud Computing GmbH, Exasol Big Data Technologies GmbH, Exasol UK Limited, Exasol France SAS, Exasol INC (USA)) as long as this privacy policy does not state otherwise.

 

1. Collection and processing of data

 

1.1 Web server log files

Your browser transmits the following data, as long as nothing has been disabled by you:

  • Browser type and version
  • Operating system in use
  • Referrer URL (the previously visited page)
  • Hostname and IP address of the accessing computer
  • Time of the server inquiry

The data transmitted by your web browser is automatically compiled and stored by us. This is done using server log files as well as by the content management system in use. This data is not merged with other data sources and will be deleted after a few days provided that their further storage is not necessary for evidence purposes (e.g. prevention and detection of crimes).

This data processing is based on our legitimate interests according to Article 6 (1) (f) GDPR (processing of data for the fulfilment of contractual purposes or for the implementation of pre-contractual measures).

 

 

1.2 Cookies

Our website uses what is known as cookies in several places. They serve to make our site more user-friendly and effective. Cookies are small text files that are stored by your browser on your computer. Most of the cookies we use are session cookies and are deleted once you close your browser session. These are used to enable you to use our website. A session cookie contains a session ID (a randomly created, unique identification number), its origin and retention period. In addition, there are some durable cookies that enable us to recognize you as a visitor and about whose use we inform you in this privacy policy.

 

2. Transfer of data to third parties

 

2.1 Google Analytics

On the basis of our legitimate interests (i.e. our interest to analyse and optimize the use of this service according to Article 6 (1) (f) GDPR) this website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of Exasol Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google.

Please note that on this website Google Analytics code has been supplemented by “gat._anonymizeIp();” to ensure the anonymized collection of IP addresses.

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website.

Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en

Google is a certified company under the EU-US privacy shield and therefore guarantees to adhere to european data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

Further information concerning data privacy can be found at https://www.google.de/intl/en/policies/

 

Click here to opt-out.

 

 

2.2 Google Maps

On the basis of our legitimate interests (i.e. our interest to analyse and optimize the use of this service according to Article 6 (1) (f) GDPR) this website uses Google Maps API, a map service provided by Google Inc. (hereinafter: Google) to present an interactive map. Through the use of Google Maps, information concerning your use of the website (including your IP address) may be transferred to and stored on a Google server in the USA. Google may pass this information on to third parties providing the law permits it or insofar as third parties process this data on behalf of Google.

Under no circumstances will Google connect your IP address with other Google data. Despite this, it is still technically possible for Google to identify at least some individual users based on the data received. It is also possible that personal data and the personal profiles of users are used by Google for other purposes, over which we do not and cannot have any control. This, coupled with the fact that data is transmitted to the USA, is problematic for data protection reasons.

You have the option of simply deactivating Google Maps to prevent this data transfer to Google: deactivate JavaScript in your browser. However, we wish to point out that in this case, the map will not be displayed.

By using this website and not deactivating JavaScript, you expressly declare your understanding and awareness of the data protection problem concerning the processing of your data by Google as described above for the aforementioned purposes.

 

2.3 Google AdWords Conversion Tracking

On the basis of our legitimate interests (i.e. our interest to analyse and optimize the use of this service according to Article 6 (1) (f) GDPR) this website uses the online advertising program Google AdWords which includes a conversion-tracking functionality. The conversion tracking cookie is set when a user clicks on an ad delivered by Google. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages of this website while the cookie has not yet expired, then Google and Exasol can detect that the user has clicked on the ad and was redirected to this page. Each Google AdWords customer gets a different cookie. Therefore, cookies cannot be tracked throughout the websites of AdWords customers.

The information obtained from the conversion cookie is used to create conversion statistics for AdWords customers who decided to use conversion tracking. Customers are informed about the total number of users who have clicked on their ad and have been redirected to a page which included the conversion tracking tag. However, they will not receive any information that can identify users personally. Users who do not want to take part in the tracking process can easily disable the Google conversion tracking cookie using their Internet browser’s user settings. These users will not be included in the conversion tracking statistics. Google’s privacy policy for conversion tracking can be found here.

 

2.4 Google AdWords Remarketing / Google Tag Manager

On the basis of our legitimate interests (i.e. our interest to analyse and optimize the use of this service according to Article 6 (1) (f) GDPR) this website uses Google Remarketing and the Google Tag Manager. This is a service provided by Google Inc. (“Google”). Google uses so-called “Cookies”, which are text files stored on your computer, to help analyze how you interact with the website. The information about your use of this website (including your IP address), which generated by the cookie, will be transmitted to a Google server in the USA and stored there. Google will then delete the last three digits of the IP address so that a clear IP allocation is no longer possible. Google adheres to the data protection provisions of the “US Safe Harbor” agreement and is registered with the “Safe Harbor” program at the US Department of Commerce.

Google will use this information to evaluate your use of the website, compile reports on website activity for website operators and provide other website and internet related services. Google may also transfer this information to third parties provided that it’s required by the law or to third parties who process the information on Google’s behalf.

Third-party providers, including Google, display ads on websites on the Internet. Third-party providers, including Google, use stored cookies to show ads based on previous visits of a user of this website.

Google will not associate or connect your IP address with any other data held by Google Inc. The data collection and storage can be revoked at any time with a future effect. You can deactivate the use of cookies by Google, by visiting the page for disabling Google advertising. Alternatively, users can disable the use of cookies by third parties by visiting the deactivation page of the Network Advertising Initiative.

By using this site, you agree to the processing of your data by Google in the manner described above and for the aforementioned purpose. The data collection and storage can be revoked at any time with a future effect. For more information about Google’s policy, please click here.

 

2.5 Hubspot

We use the services of HubSpot Inc., 25 First St., 2nd floor Cambridge, Massachusetts 02141, USA (“Hubspot”), to collect statistical information about the use of our website and improve our services accordingly as well as to provide downloads of white papers, ebooks and similar materials plus as well as to operate email marketing.

Furthermore, we use the live-chat service “Messages” from Hubspot on our website which you can use to interact with us (circular icon on the bottom right). If you choose to use this functionality, the following data will be transmitted to Hubspot servers:

– content of all sent and received chat messages

– context information (e.g. website on which the chat is used)

– optional: your e-mail address (if you provide it via the chat function)

The legal basis for using Hubspot’s services are our legitimate interests according to Article 6 (1) (f) GDPR, i.e. our interest to optimize our marketing activities and the service quality of our website.

Hubspot is a certified company under the EU-US privacy shield and therefore guarantees to adhere to european data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000TN8pAAG).

 

2.5.1 Processing of personal data as part of the registration process
If you register for a download, the registration form will ask you to agree to the processing of your personal data. You can click here to view the declaration of consent which must be accepted as part of the registration process.

 

2.5.2 Cookies
Hubspot uses so-called “Cookies”, which are text files stored on your computer that help analyze how you interact with the website. The information about your use of this website, which is generated by a cookie, will be transmitted to Hubspot’s server and stored there. On behalf of the website’s operator, Hubspot will use this information to evaluate the use of the website by registered persons and to compile reports on website activity. No data about the website activities will be collected from site visitors who did not register with their personal information.

For more information, please see the privacy policy of Hubspot.

 

2.6 Hotjar

On the basis of our legitimate interests (i.e. our interest to analyse and optimize the use of this service according to Article 6 (1) (f) GDPR) this website uses Hotjar, a web analytics service of Hotjar Ltd., Level 2, St Julian’s Business Centre, 3, Elia Zammit Street, St Julian’s STJ 1000, Malta (“Hotjar”). This service records visitors of our Website and their behavior on an anonymized basis. In this way a protocol is created, which e.g. shows the movements or the clicks of the mouse, to show ways of improving the Website (e.g. performance, Visitors’ experience). Hotjar uses “Cookies”, i.e. small text files that are stored by your browser on your computer, which allow an Analysis of the Use of the Website. To eliminate direct reference to persons the IP addresses are processed and stored only in an anonymized way. Furthermore, information about the operating system, the browser, links, geographic origin (solely the country) and type of the computer will be evaluated only for statistical purposes. This information is not passed to Third Parties by us or Hotjar. You can disable this recording on all websites using Hotjar by setting the DoNotTrack header in your browser. You can find further information at www.hotjar.com/opt-out.

 

2.7 YouTube

On the basis of our legitimate interest (i.e. our interest to attractively and userfriendly design our service according to Article 6 (1) (f) GDPR) our website uses plugins of YouTube (YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA), a service operated by Google. If you visit one of our pages that include YouTube contents, a connection to a YouTube server is established from your computer. Hence, the YouTube server is notified, which of our pages you visited.
If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

Further information about handling user data can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.

 

2.8 Adobe Typekit

On the basis of our legitimate interests (i.e. our interest to provide an appealing and consistent user experience on our website according to Article 6 (1) (f) GDPR), we use Adobe Typekit. Typekit is a service of Adobe Systems Software Ireland Ltd., 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Ireland that allows us access to a font library. To embed the fonts that we use, your browser must connect to a server of Adobe in the USA and download the appropriate font. Adobe therefore has the information that you opened our website from your IP address. Further information to Adobe Typekit can be found in its privacy policy: www.adobe.com/privacy/typekit.html

Adobe is a certified company under the EU-US privacy shield and therefore guarantees to adhere to european data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000TNo9AAG&status=Active).

 

2.9 LinkedIn Conversion Tracking

On the basis of our legitimate interests (i.e. our interest to promote our products according to Article 6 (1) (f) GDPR), we use the analysis and conversion tracking technology of LinkedIn (LinkedIn Ireland Unlimited Company, Gardner House, Wilton Place, Dublin 2, Ireland). With this technology, that uses cookies, we can show you more relevant ads. We receive aggregated and anonymized reports from LinkedIn and information about your interaction with our website. Further information about data protection at LinkedIn can be found here: https://www.linkedin.com/legal/privacy-policy#choices-oblig. You can disable the analysis of your website usage through LinkedIn (“opt-out”). Please click on “Opt Out on LinkedIn” (if you are a LinkedIn member) or “Opt Out” (for all other users) on the following page: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

LinkedIn is a certified company under the EU-US privacy shield and therefore guarantees to adhere to European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000L0UZAA0&status=Active).

 

3. Deletion of data and storage period

Your personal data is deleted and blocked as soon as the purpose of the processing ceases to apply. A further storage may be possible for compliance with a legal obligation which requires processing by European Union or Member State law to which Exasol is subject. The personal data will also be blocked and deleted, as soon as the retention period of the mentioned legal obligation expires, unless the storage is necessary for the performance of a contract

 

4. Your Rights

We are certainly willing to provide you with your saved personal data at any time. If you have any questions that have not been addressed in this privacy policy agreement, or if you need further information regarding any of the listed points, please do not hesitate to contact our data protection officer Robert Rex (robert.rex[at]exasol.com).

You can also reach our data protection officer by letter:

Exasol
For attention of the data protection officer
Neumeyerstraße 22 – 26
90411 Nuremberg
Germany

Further ways to get in contact with us can be found in our imprint.

Additionally, you have the right to rectification or erasure of personal data and restriction of processing and, if applicable, the right to data portability and, in case of assuming an unlawful processing, lodging a complaint with the competent supervisory authority (Bayerisches Landesamt für Datenschutzaufsicht, Promenade 27 (Schloss), 91522 Ansbach).

You can revoke consents at any time with an effect for the future.

 

5. Security Notice

We strive to protect your personal data by taking all technical and organizational possibilities into account, so that your information remains inaccessible to third parties. When communicating by email, data security cannot be guaranteed, so we recommend you to use letter mail for confidential information.

 

6. Restriction clause

We reserve the right to amend this privacy policy, provided that there are changes from either a technical or a legal aspect.

 

7. Exasol’s Privacy Policy (Customer)

If you are a Customer of Exasol, please see also the special Privacy Policy for Exasol’s Customers available at https://www.exasol.com/portal/display/EXA/Terms+and+Conditions.

 

Last modified: August 30, 2018