A group of passionate data experts on speed dial.
Get in touch with supportOur teams are ready to help you set up and optimize Exasol for your business needs. Our customer support and services include:
Peace of mind with 24/7 troubleshooting support
Monitoring the system for anomalies to ensure business continuity
Visibility and data insights on how the system is performing
Management to help tune the system for best performance
The software is continuously being optimized for top performance
Guidance and assistance for cluster sizing, setup, and integration
We’ll install and get software running where you need it
Meet you where you need support
“Whenever I run into a problem their customer service is always prompt and open about discussing and acting on it if it makes sense.”
| Included | Silver Free | Gold Get a quote | Platinum Get a quote |
|---|---|---|---|
| Access to Technical Support | |||
| Access to Exasol Community and Knowledge Base | |||
| Maintenance | |||
| Root cause identification | |||
| Incident support 24/7 | |||
| Monitoring | |||
| Yearly health check |
| Access to Technical Support |
| Access to Exasol Community and Knowledge Base |
| Maintenance |
| Root cause identification |
| Incident support 24/7 |
| Monitoring |
| Yearly health check |
See how our customers are doing more with a modern data warehouse.