The IG Group is a specialist transformation consultancy and thought leadership company.
We deliver services to our clients around CX/UX Design, Data Analytics and Efficiency. These include visualisation and BI, AI and automation, data strategies and WFM optimisation and planning.
We deliver advice on processes and best practice needed to improve the quality and consistency of service delivered to customers and the cost effectiveness of our clients’ businesses.
We have a dedicated Analytics team and are partnered with two leading organisations, Exasol and Tableau. We are able to deliver consultancy of exceptional value over a short space of time.
As part of the Assist Digital family we represent a foundation of over 500 consultants, with dedicated teams ready to implement cutting edge proprietary solutions to your CX needs; such as uniquely intelligent conversational IVRs, smart messaging automation, and first class BPO.