Piedmont Healthcare achieved 40% harm reduction. 24 to 311 users on Tableau.

Case Study

Piedmont is a non-profit healthcare provider with 2 million patients across 11 Atlanta-area hospitals.

Like many providers, they store an immense amount of data — in Piedmont’s case: 22,000 fields from 30 sources, or 555 billion data points. Piedmont’s leadership set an ambitious goal: reduce recidivism from infections to 0%. We worked with their team to get the right data to hospital decision makers — and reduce harm by 40%.

While keeping Tableau’s front-end user interface for visualizations, Piedmont replaced its data warehouse component with Exasol.

The Facts

healthcare

Georgia, USA

2,600

On-premises

The Gist

The challenge

After a period of significant growth, Piedmont needed to better understand its data — but its MS SQL Server system just couldn’t scale, leading to security, speed, and cost issues.

The solution

While keeping Tableau’s front-end user interface for visualizations, Piedmont replaced its data warehouse component with Exasol.

“With Exasol analytics, we’ve seen significant improvements not only to our bottom line,  but in patient satisfaction.”

Mark Jackson, Head of Business Intelligence

Benefits

Exasol helps Piedmont 12x internal Tableau adoption

With Exasol in place, Piedmont Healthcare’s executive leadership can access data to make informed, patient-focused decisions. More than 300 staff are now using Tableau Desktop – up from 24 people. This democratization of data has led to greater staff autonomy — teams are making their systems and data work for them.

Data availability

Data is available to decision makers and across the organization

Constantly updates

Data for internal systems reporting is no more than 24 hours old

Visualization empowers

Visualizations allow end users to utilize data from summary level detail

Unified single hub

Centralized one tool for all analytical data processing needs