Maintenance Notification:
On next Monday August 5th 2019 starting at 7am CEST we will conduct some maintenance. You might encounter some issues using the Exasol User Portal and Issue Tracker! We will restore the Exasol User Portal and Issue Tracker before 9am CEST on Monday August 5th 2019.

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Exasol will monitor your Exasol system using a software-based system monitor with an automated incident report system. Typical error sources in the Exasol Cluster and database operations are monitored to ensure that issues are picked up, such as:

  • a backup is not written successfully
  • the status of a node changes (active/standby)
  • the database is not connectable

Exasol monitoring does not check the status or performance of the database, as this requires a deeper understanding of the database and the database usage.

Monitoring Times are 24x7. Monitoring can only be booked in conjunction with Incident Management on a yearly basis per cluster.