Privacy Policy

We at EXASOL take the protection of your personal data very seriously. On this website personal data is only collected in the technically required scope. The data will neither sold nor transferred to third parties outside the EXASOL group (consisting of EXASOL AG, EXASOL Vertriebsholding GmbH, EXASOL Europa Vertriebs GmbH, EXASOL Cloud Computing GmbH, EXASOL Big Data Technologies GmbH, EXASOL UK Limited, EXASOL INC (USA) as long as this privacy policy does not state otherwise.

1 Collection and processing of data

1.1 Web server log files

Your browser transmits the following data, as long as nothing has been disabled by you:

  • Browser type and version
  • Operating system in use
  • Referrer URL (the previously visited page)
  • Time of the server inquiry

The data transmitted by your web browser is automatically compiled and stored by us. This is done using server log files as well as by the content management system in use. However, it is not possible for the provider of this website to affiliate this data to a specific person at any point of time. Combining the compiled data with other data sources will not take place. The data will be deleted after a statistical evaluation.

Furthermore, your IP address is being transmitted with each server request, in order to enable the server to send a response. All web user receive an IP address by their Internet Service Provider (ISP) as soon as they connect to the Internet. The ISP can track down the time and customer each IP address belongs to. As long as the IP-address is stored, the identity of the ISP’s customer may theoretically be determined indirectly via the ISP. We and our service statistics contractor save the IP address, therefore, only in an abbreviated (anonymous) form and only use it for session identification, for geolocation (except for city-level) and for the defense against attacks. The IP address is then immediately deleted again, so that the data collected is then anonymous and no user identity allocation would be possible even using the ISP indirectly.

1.2 Personal data

Additional personal data is only collected if you provide this information voluntarily, for example as part of an inquiry, a blog comment or a registration form.

1.3 Cookies

Our website uses what is known as cookies in several places. They serve to make our site more user-friendly and effective. Cookies are small text files that are stored by your browser on your computer. Cookies do not contain any personal information. A compilation of these data with other data sources will not take place. Most of the cookies we use are session cookies and are deleted once you close your browser session. In addition, there are some durable cookies that enable us to recognize you as a visitor. Cookies saved on your computer generate no harm and are free from viruses.

2 Transfer of data to third parties

2.1 Webtrekk

We use Webtrekk GmbH’s services to gather statistical data on the use of our website and to optimize our services. Webtrekk GmbH is certified by TÜV Saarland for data protection in the field of web controlling software. An audit at Webtrekk in Berlin and at the hosting location is included as part of the certification. During the audit, the collection and processing of data tracking was checked for compliance with the data privacy laws and data security.

This certification has been based on:

  • Catalogue of data privacy requirements - V1.3,
  • Legal requirements regarding data privacy,
  • Principles of IT security for current state-of-the-art technology following IT baseline security according to BSI and ISO 27000,
  • Audit report TR00969.

Data collected for website tracking

During your visit of our website your browser transmits certain information which is collected and processed for our web analytics. Data collection occurs via a pixel embedded on all the pages of our website. The following data is collected:

  • Request (file name of the requested file)
  • Type of web browser/browser version (e.g.: Internet Explorer 9.0)
  • Browser language (e.g.: German)
  • Operating system (e.g.: Windows 7)
  • inner resolution of the browser window
  • Screen resolution
  • JavaScript enabled
  • Java on/off
  • cookies on/off
  • Color depth
  • Referrer URL (previously visited page)
  • IP address – which is immediately anonymized and deleted after processing
  • Timestamp
  • Clicks
  • Order value, if applicable
  • Form content, if applicable (free text fields such as name and password are tracked as “completed” or “empty”)
  • Number of visits within a given period
  • Scroll position


The following cookies are set by Webtrekk:

  • Session cookie (for session identification, lifetime: one session)
  • Long-term cookie (for recognition of new/returning visitors, lifetime: 6 months)
  • Opt-out cookie (upon opposition to the tracking, lifetime: 60 months)

You can adjust your browser settings to allow or block cookies. If you do not wish to be tracked by Webtrekk for this specific website, you can object as outlined below.

Withdrawal of permission for data storage via Webtrekk

According to §15 of the German Teleservices Act, website users may object to the storage of their anonymized visitor data so that it is not collected (gathered) on this website in the future.

To disable Webtrekk tracking on this website, a cookie named “webtrekkOptOut” is set from the domain This objection is valid so long as you do not delete the cookie. The cookie is set for the stated domain for each browser and computer. If you visit our website from your home, place of work or using a different browser, you would have to click the following link once on each computer and browser.

To confirm your objection, please click on this link.

Webtrekk GmbH
Hannoversche Str. 19
10115 Berlin

2.2 Marketo

We use the services of Marketo EMEA Limited to collect statistical information about the use of our website and improve our services accordingly as well as to provide downloads of white papers, ebooks and similar materials plus as well as to operate email marketing.

Processing of personal data as part of the registration process

If you register for a download, the registration form will ask you to agree to the processing of your personal data. You can click here to view the declaration of consent which must be accepted as part of the registration process.


Marketo uses so-called “Cookies”, which are text files stored on your computer that help analyze how you interact with the website. The information about your use of this website, which is generated by a cookie, will be transmitted to Marketo’s server and stored there. On behalf of the website’s operator, Marketo will use this information to evaluate the use of the website by registered persons and to compile reports on website activity. No data about the website activities will be collected from site visitors who did not register with their personal information.

For more information, please see the privacy policy of Marketo.

2.3 Google AdWords Conversion Tracking

This website uses the online advertising program Google AdWords which includes a conversion-tracking functionality. The conversion tracking cookie is set when a user clicks on an ad delivered by Google. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages of this website while the cookie has not yet expired, then Google and EXASOL can detect that the user has clicked on the ad and was redirected to this page. Each Google AdWords customer gets a different cookie. Therefore, cookies cannot be tracked throughout the websites of AdWords customers.

The information obtained from the conversion cookie is used to create conversion statistics for AdWords customers who decidet to use conversion tracking. Customers are informed about the total number of users who have clicked on their ad and have been redirected to a page which included the conversion tracking tag. However, they will not receive any information that can identify users personally. Users who do not want to take part in the tracking process can easily disable the Google conversion tracking cookie using their Internet browser’s user settings. These users will not be included in the conversion tracking statistics. Google’s privacy policy for conversion tracking can be found here.

2.4 Google AdWords Remarketing

This website uses Google Remarketing. This is a service provided by Google Inc. (“Google”). Google uses so-called “Cookies”, which are text files stored on your computer, to help analyze how you interact with the website. The information about your use of this website (including your IP address), which generated by the cookie, will be transmitted to a Google server in the USA and stored there. Google will then delete the last three digits of the IP address so that a clear IP allocation is no longer possible. Google adheres to the data protection provisions of the “US Safe Harbor” agreement and is registered with the “Safe Harbor” program at the US Department of Commerce.

Google will use this information to evaluate your use of the website, compile reports on website activity for website operators and provide other website and internet related services. Google may also transfer this information to third parties provided that it’s required by the law or to third parties who process the information on Google’s behalf.

Third-party providers, including Google, display ads on websites on the Internet. Third-party providers, including Google, use stored cookies to show ads based on previous visits of a user of this website.

Google will not associate or connect your IP address with any other data held by Google Inc. The data collection and storage can be revoked at any time with a future effect. You can deactivate the use of cookies by Google, by visiting the page for disabling Google advertising. Alternatively, users can disable the use of cookies by third parties by visiting the deactivation page of the Network Advertising Initiative.

By using this site, you agree to the processing of your data by Google in the manner described above and for the aforementioned purpose. The data collection and storage can be revoked at any time with a future effect. For more information about Google’s policy, please click here.

2.4 Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of EXASOL Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. 

Please note that on this website Google Analytics code has been supplemented by “gat._anonymizeIp();” to ensure the anonymized collection of IP addresses.

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website.

Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under

Further information concerning data privacy can be found at

To confirm your objection, please click on this link.

2.5 Google Maps

This website uses Google Maps API, a map service provided by Google Inc. (hereinafter: Google) to present an interactive map. Through the use of Google Maps, information concerning your use of the website (including your IP address) may be transferred to and stored on a Google server in the USA. Google may pass this information on to third parties providing the law permits it or insofar as third parties process this data on behalf of Google.

Under no circumstances will Google connect your IP address with other Google data. Despite this, it is still technically possible for Google to identify at least some individual users based on the data received. It is also possible that personal data and the personal profiles of users are used by Google for other purposes, over which we do not and cannot have any control. This, coupled with the fact that data is transmitted to the USA, is problematic for data protection reasons.

You have the option of simply deactivating Google Maps to prevent this data transfer to Google: deactivate JavaScript in your browser. However, we wish to point out that in this case, the map will not be displayed.

By using this website and not deactivating JavaScript, you expressly declare your understanding and awareness of the data protection problem concerning the processing of your data by Google as described above for the aforementioned purposes.

3 Right to information

We are certainly willing to provide you with your saved personal data at any time. If you have any questions that have not been addressed in this privacy policy agreement, or if you need further information regarding any of the listed points, please do not hesitate to contact our data protection officer Robert Rex (robert.rex[at]

You can reach our data protection officer by letter:

For attention of the data protection officer
Neumeyerstraße 22 – 26
90411 Nuremberg

4 Security Notice

We strive to protect your personal data by taking all technical and organizational possibilities into account, so that your information remains inaccessible to third parties. When communicating by email, data security cannot be guaranteed, so we recommend you to use letter mail for confidential information.

5 Restriction clause

We reserve the right to amend this privacy policy, provided that there are changes from either a technical or a legal aspect.