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Data analytics that redefines the customer experience

With more than 55 years of experience, CCV is one of the leading suppliers of payment solutions in Europe. As a family business with roots in the Netherlands and as a partner in the branch retail sector, CCV specializes in the processing and authorization of financial and loyalty card transactions, as well as the development and management of loyalty and customer card systems. Employing close to 1,000 people, the head office of CCV is located in Arnhem, The Netherlands, and the company has further branches in Belgium, Germany and Switzerland. In order to ensure rapid and secure payments at every point of interaction, and the optimal provision of omni-channel solutions for CCV’s customers, the payment solutions specialist has chosen to rely on EXASOL’s analytic in-memory database.

Challenges

  • Data aggregation was no longer acceptable to the business; wanted to run analytic queries with ease
  • Previous solution unable to deal with rapidly increasing data volumes and complexity
  • Payments at point-of-interaction had to be safe, fast and secure

      Why EXASOL?

          • Speed, scalability and great EXASOL support were defining factors for CCV
          • The ability to perform in-depth-analysis with "R", a statistical programming language
          • Integration of user-defined functions (UDFs) enables new, innovative ways of analysing data

            Benefits for CCV

            • Product quality, customer perception and customer service levels have improved considerably
            • By keeping development agile, EXASOL has accelerated CCV’s software development cycles
            • CCV’s entire product development process has been improved significantly

            “It’s refreshing to work with EXASOL, it’s an analytic database that we can rely on

            wholeheartedly – it just works!”

            Cees van Leuveren, Business Intelligence Specialist at CCV, Rob Reijmers, Data Warehouse Specialist at CCV
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